Shipping policy
Risk of loss and title for orders are transferred to you upon our delivery to the carrier. Please inspect your delivery immediately and thoroughly upon arrival for any damages that may have occurred during transit. All damages and/or shortages must be noted on the delivery receipt. Please refuse any and all shipments that are damaged. In the unfortunate event your order is damaged we will assist you as best we can. *Orders are typically despatched within 3 working days. But please allow 1 to 3 working weeks for delivery due to extremely high demand. If it goes beyond this we will notify you by email. Free Shipping on all orders except for Alaska, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, US Virgin Islands, Armed Forces Europe, Armed Forces Pacific. These areas will be charged for shipping*. Typical transit times range from 1 to 8 working days once your order has shipped. A working day is designated Monday through Friday and does not include holidays. If you, or your facility, do not have a shipping dock we are more than happy to accommodate your needs. Additional options are available at additional costs including and not limited to call prior to delivery notification, residential delivery, lift gate at destination, and inside delivery. Refusal of deliveries will result in additional shipment charges being billed accordingly and a 22% restocking fee. Please contact us for assistance regarding additional shipping options. Any additional shipping costs incurred that were not previously agreed upon in writing with us will be charged to you, the consignee. Due to the wide range of products we offer we ship from multiple shipping points around the world and we use a variety of transportation methods. Shipping charges are calculated based on weight, size/pieces, origin zip code, and destination zip code. While a good amount of our products are eligible for standard shipping there are also a lot of items that require shipment by truck due to their size and/or weight. We will pick the most economical method of transportation unless otherwise requested by you and agreed upon in writing by us.